It was tough to record my teeth color correctly on photos to show the distinction, however I have included them regardless. The Set comes really well packaged with a quick guidebook, teeth shade guide, the LED-mouth piece, and the serum tubes. The LED-mouth piece comes with a 4-multi-end cable consisting of lightning, USB-C, USB-A, and a micro USB for use with numerous devices.
Television itself was the most complex part of the process for me, as it does take a couple of clicks to get serum to begin streaming; nevertheless, the Snow website has a fantastic Frequently Asked Question section with videos to describe common concerns! As far as comfort and safety, the light itself is LED not UV as I first thought when I saw a radiant light - Learn Snow Teeth Whitening.
Snow declares that their item is ideal for delicate teeth, and I can attest to this being a valid statement for my own experience, as frequently times my gums are delicate to even brushing. I have actually not been troubled by the serum at this time. I will also consist of that the mouth piece itself rests easily.
I find myself looking forward to the next usage, even early on, which for somebody who is not big into oral hygiene that is rather the accomplishment. Learn Snow Teeth Whitening. Overall, I am eagerly anticipating the continued development and upkeep.
BBB remains operational and focused on serving our service community. Learn more (Learn Snow Teeth Whitening). Learn Snow Teeth Whitening. File a Complaint308 total grievances in the last 3 yearsof those, 250 complaints were closed in last 12 monthsAdvertising/SalesBilling/CollectionsDelivery IssuesGuarantee/WarrantyProblem with a Product or ServiceTotals08/03/2020I placed my order with promotion code SMILE just still to be charged $149, i have actually been emailing this company given that 6/21/20 regarding this matter so I can be partly refunded or compensated in some way and still no reaction.
Then by 7/31/2020 the LED light quit working. I called right now to advise of my concerns only to be informed i have to wait 24-48 hours for help. This item is pricey why do i need to wait and now i see just the red light in the wireless mouth piece activates the serum, why isn't this provided to all customers.
Please refer to our return policy for any returns or exchanges (Learn Snow Teeth Whitening). For upgrades, please send out a questions to our support group to ******************* Better Company Bureau: I have actually evaluated the reaction made by the company in recommendation to grievance ID ********, and discover that this resolution would be satisfying to me.
Regards, Sherona S ****** Snow responded that the fixed this problem, they did not fix no one called, my mouthpiece is not working suggesting the LED light no longer begins no matter what device i plug it up to the least they can do is send me a new one i paid $149 why are they so non chalant.
please re-open this as i will not stop till they at least acknowledge that i require a brand-new mouthpiece or and acknowledge the promotion code not working. thank youNo query found from client to customer care. Customer has reached out to consumer through email. 07/08/2020Purchased item from service May 2020 and didn't receive the item until I sent out a message of not receiving it - Learn Snow Teeth Whitening.
The envelop both inside as well as exterior was wet from the damaged contents inside the envelop. I have called various times let messages along with sent out emails,( three with photos to this organization). I want my cash returned in the quantity of $149. 00 due to the fact that I can't use the item.
I comprehend that we are in a pandemic, however, someone at this company should connect to a customer by means of text or email to correct a clients issues I will not use this item and desire a refund due to my hassle and the absence of concern for my concerns - Learn Snow Teeth Whitening. Learn Snow Teeth Whitening.
we excuse the inconvenience. The order number was **********************. The order verification # is # **** ********. Sent from my iPhoneDuring the pandemic the return duration was extended as it triggered hold-ups in shipments. ********************************* To Whom This May Issue: I sent several e-mails to this business and likewise called a number of times and left several messages.
It was that the package was damaged and late. The bundle was harmed and not usable. It was actually damp and I did not open it given that it was so significantly harmed. I would like a refund of the purchase price ($ 149) since the item was not up to requirement when it was delivered.
Please email me back and let me know what can be done to protect my refund. Thank you. Mrs. ****************** 06/25/2020I bought the Snow Bleaching Set Wired for $111. 75 in late December 2019. I looked into the various Bleaching Kits the Pro's and Con's and Snow showed a 5 year service warranty on devices and an one month guarantee if the device did not work for you.
They billed my Credit Card Business April 6, 2020 and I got the package April 25, 2020. I started utilizing the set April 26, 2020 per the directions. I have used other bleaching gadgets in oral offices and over the corner and all of them worked except they were not easy to use so I had a concept of what I should expect.
I understood something could not be right because all whiteners had actually been able to whiten these spots. I began emailing the assistance staff right away Might 8, 2020 and explained in detail my concerns. Each time I would email customer support I would place on email 5th Notification, 6th Notification and so on.
NO CONSUMER SERVICE so I emailed and text "I would like a refund period". Today June 25, 2020 I got a call from a SNOW staff member Nicolas who said this wasn't his task to call clients however thought, he would require time to call and see if he could assist.
There are wired and cordless gadgets he ask what I had, I stated, "I didn't see a choice simply the wired" He said, the wireless had the blue and red LED lights which activate the serum, the wired did not use both that's why my own wasn't working. I ask for a refund or exchange I was not given either.
No requirement to make a return. Refund has been processed. Please permit 5-7 company days for refund to be processed. A gift and letter are being sent by mail to client and will be delivered within the next 3-4 service days. I believed long and hard on what problem to examine BBB's checklist in concerns to how the individual that called me from SNOW BIOLABS tried to spoken Bully me into tucking my tail and letting the problem go stating "you are the only individual we understand about that our product has not worked for them.